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Why FBO takes its customer service so seriously

Written by Admin Nonhlahla


Posted on August 24 2020

#fbo wants to become South Africa’s most popular #brandoutlet to shop for all the latest international fashion brands at the best prices. Whether you choose to shop in our #onlineoutlet or the unique atmosphere of our #outlets, we bring you most of the top international brands all under one roof. And we do it all for you, our loyal customer!

Every member of our #fbo family takes customer service very seriously, and our ultimate goal is to ensure that our valued customers have the best possible #outlet shopping experience at all times.

Right from the very start of our business, we knew that without the support of our customers, we would not exist. It is, therefore, for this reason, that we have always placed customer satisfaction at the very top of our list of values.

What do you mean to us!

Firstly, we believe that our customers are part of the #fbo family, and as such, are always treated with warmth and a caring attitude.

We understand the needs of our customers and want to only supply them with the most affordable international clothing brands.

We also will go out of our way to always give you an authentic #brandoutlet shopping experience.

We highly value you and will always go the extra mile to do everything we can to keep you satisfied with great products at great prices.

Our foundations are rooted in the belief that if we are able to provide top-notch customer service, our customers will be more than happy to return to our stores.

Please feel free to reach out to us; we love your input and value your feedback. Stay up to date on our social media pages are read more of our awesome content here.


We thank you and want all our customers to know that #fbo takes questions, compliments, or complaints from customers very seriously. We strive to provide feedback quickly, efficiently, and effectively. All we really want is for our customers to be happy and we are constantly thinking of new ways in which we can improve things for you!

“Nkosi Sikelel’ iAfrika”