Shop Online With The New FBO Website•
Posted on November 18 2020
With the Covid-19 pandemic affecting the way we do many things at the moment, people in South Africa have become more resourceful and have naturally gravitated to online shopping for many items, especially fashion.
Shopping online is a new concept for many people who have traditionally shopped for their clothing and accessories in traditional, brick, and mortar stores in large shopping malls.
While some people have discovered that online shopping is quite convenient and easier, others have not taken to the concept quite as quickly.
If you fall into the latter category, that's ok. We just want all our customers to know that we have recently redesigned our website and made sure that shopping online is just as fun and visiting one of our outlets.
With our new, easy-to-use, online platform, shopping from the comfort of your own home has never been this easy.
As most of you know fbo has spacious and modern outlets and we are happy to say our new online outlet is just as nice. Our main goal was to make life a little easier for our valued customers and we have taken this into account with the design of our new fbo.co.za.
Using the new fbo online shopping portal means that you can shop for all your favourite fashion brands from the comfort of your own home and still benefit from our amazing prices. So why not sign up today?
When you visit our new site you will notice that we have made sure things are easy to find.
Our clean and easy to find navigation tabs will help you to find exactly what you are looking for. Our home page is the gateway to the ultimate FBO online shopping universe.
From this page, our customers can direct themselves to our key core overarching categories which are Ladies Clothing, Men's Clothing, Kids Clothing, and Shoes.
You will also be able to access our Accessories, Jackets, Seasonal trends, and any promotional activities we have on offer. To start shopping all you have to do is locate the shop now button or you can find these categories by scrolling down our home page.
Looking for more information about who we are as a brand and what our policies and procedures are?
Simply click on the home page tab on the top of the site and you will be given access to all the information you need regarding the following topics.
- ABOUT US - who we are as a business
- ART ICLES - Industry articles and information about the brands we sell
- COMMUNITY - how we give back and get involved in the local communities we serve
- RETURNS/EXCHANGES - read about our policies here
- TERMS OF SERVICE - read about our policies here
- DELIVERY POLICY- read about our policies here
- PAYMENT T'S & C'S - read about our policies here
- CONTACT US - Need to get hold of us, find our details to WhatsApp, email or call here
You can also visit the quick links at the bottom of the home page which gives you access to more information.
FBO is all about the international fashion brands we sell. We know that our customers love our brands, so we have made shopping for them as simple as possible. Our alphabetically ordered brands page will give you direct access to your favourite brands.
Simply select the brand that you are looking for and you will be presented with all the items of clothing we have in stock for that particular brand. Remember! because we are an outlet and not a regular retailer we don't always have many units of the same kind of item. Our stock comes in seasonally when it’s available from Europe.
If you want to visit us or need to reach us, our outlet locations and contact details are all listed on our OUTLETS page. We currently only have outlets in Gauteng, but deliver nationally for all online shoppers.
We also know that in these difficult times our customers don't always have enough disposable cash to get all the branded clothing their heart's desire and because of this, we offer an interest-free lay-by service. Find out more about our lay-by policy on our LAY-BY page.
We will also soon be launching our exclusive VIP customer loyalty program. This loyalty program will provide our most loyal customers with extra rewards and discounts so if you are a regular shopper at fbo make sure you keep an eye out for further information or follow us on our VIP card page.
You can also read our blog with trends by fob stylists and article content to make sure you are always up to speed on the latest brands we sell and seasonal fashion updates and industry information.
FBO's new online store features an extensive range of fashion items in all categories: from tops and trousers to formal dresses, swimming costumes, and designer jeans. We use clear and crisp photographs of all items so that you can see exactly what you are buying and to ensure there will be no surprises when you get your fbo delivery.
If you are worried about the fact that you can't try the item before buying it online, fbo offers a very easy to use returns policy. If you find that your item doesn't fit or is not suitable, simply follow the steps outlined in our returns policy for a hassle-free exchange at one of our brand outlets or return as required.
How to shop online with FBO
Buying on our site is simple. Once you have selected the item that you want to buy, all you need to do is click on the product and you will be taken to the products check out page.
On this page, you will be presented with a few options for the next step in your online shopping journey. Here you will be able to add your item of clothing to your basket so you can continue to shop or you can select to "buy it now" and check out.
Before you can proceed to pay, first-time buyers will need to enter their delivery and contact details. These can be remembered by the website so that repeat shoppers don't have to enter this information every time they shop with us. Once you have filled in all your details we can then move you over to the collections or delivery options page.
Select if you would like to "click and collect" from your nearest FBO outlet or select to have the goods delivered to your door. We do charge a small fee for orders under R1000. Orders over R1k come with a free delivery.
Once you have selected your option you will then be taken to the final checkout page to process your payment. We have two payment options for our clients currently.
They may either choose to do a direct PayFast transaction or they can choose our PayFlex option which allows our clients to put down a 25% online deposit and then pay off the balance over six weeks with three more payments of 25% each. It's also interest-free and just another way we are making shopping a more affordable experience. Both options are 100% safe.
We can deliver our brands throughout South Africa so all you need to do is sit back, relax, and wait for your package to arrive! It's as simple as that and usually takes only a few days to receive your good.
FBO's online shopping platform is ideal for anyone short of time or looking for an easy way to shop for once of items from the comfort of your personal space. We have regular promotions and seasonal sales which always keep our customers coming back for more.
So, if you are ready for high convenience, saving time, avoiding stress, and a fuss-free shopping experience, why not try shopping online with FBO today?
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